Client Testimonial Video Production Melbourne
Real customer stories that reduce risk and help prospects choose you.
Client testimonial video production lets prospects hear directly from customers who have faced similar challenges and achieved real results. We manage the planning, client liaison, interviewing, filming and editing across Melbourne, making the process easy for you and the person being interviewed.
How we produce client testimonial videos in Melbourne
Simply introduce us to your client and we’ll organise the rest, from scheduling the interview through to filming and editing. It includes:
- Planning call with you
- We contact your client directly to organise the filming
- Up to half a day filming the interview and supporting B-roll across metropolitan Melbourne
- Branded titles, intro and outro, plus licensed music
- Editing that turns the interview and supporting footage into a clear story about the challenge, your solution and the difference it made.
You receive a tightly edited 90-second to three-minute video using the strongest parts of the interview, supported by relevant B-roll, titles, branding and music.
Typical investment: $2,000–$4,000 + GST
The final price depends on filming requirements, travel, pre-production, stakeholder approvals, compliance requirements and the number of deliverables.
See how we used interviews and supporting footage to create an investment-attraction story for Hume City Council. Hume City Council client testimonial case study
Discuss a project
Tell us what you are considering and we’ll get back to you with practical options.
Example Client Testimonial Videos
Build trust through real customer experiences
Prospects can hear directly from a customer who has faced a similar challenge. That makes your claims more credible and reduces perceived risk.
Easy for you and your client
Introduce us to a suitable client and we will handle the interview planning, scheduling, filming and editing. Your client does not need to memorise a script, and we help them feel comfortable on camera.
You’ll usually get a first draft within a week of filming.
Create more value from one filming day
Use the main video on your website, in sales presentations and in follow-up emails. The same footage can also be edited into shorter clips for social media and campaigns.
Clips That Sell made an excellent client testimonial video for us. It tells a well edited concise story of a client, and shows beautiful footage of their renovation. Keith's always been faultless, delivering within time and budget. I would highly recommend using Clips That Sell. Peter Gionfriddo Architect.
November 15, 2025
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Keith at Clips That Sell made a highlight video, client testimonial videos and photos, all from one event where we hosted our clients. He made it really easy. Great videos and lots of valuable content, thanks so much, Keith.
September 22, 2025
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Keith offers an amazing service. He was so easy to work with, flexible and friendly and delivered an outstanding result for our company. We look forward to working with Clips That Sell again soon!! Thank you.
June 3, 2020
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Clips that sell has done some amazing work with us. We have engaged the team to produce corporate videos as well as live stream some very high key important events in Melbourne. He has always been extremely punctual and accommodating. We will definitely continue to use Clips that sell in the future. Great work team! thank you!
September 9, 2026
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Keith is an outstanding videographer who consistently delivers professional, high-quality results. From start to finish, he’s easy to work with, understands exactly what you’re trying to achieve, and brings a creative edge that really elevates the final product. Highly recommended!
April 23, 2026
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We had a great experience working with Keith from Clip That Sell. Communication was great from start to finish and he was an absolute pleasure to work with.
He came well-prepared, was highly organised and thorough in his planning, which made the whole process smooth and stress-free. Despite us giving him very little notice for the job, he delivered a final video that exceeded our expectations.
Highly recommend for anyone looking for a reliable and professional videographer.
April 1, 2026
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We've used Clips That Sell to document building projects on a couple of occasions, including filming drone footage. Keith's always been faultless, delivering tightly edited, branded shorts for our socials within time and budget. I would highly recommend using Clips That Sell, especially for interviews and a well told story or project case study.
Chris Arnold,
Planned Homes
October 29, 2025
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Keith from Clips that Sell provided excellent service for our project. He takes the time to understand what you need and works with you the whole way to the finished product. We got exactly what we wanted without the need for a large, cumbersome, expensive agency. Thanks Keith.
December 3, 2024
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Clips that Sell was the perfect choice for our organization to get an impactful video done fast and surprisingly easy. Working with Keith was fantastic, they were very knowledgeable and made it fun even though some of us were very nervous to go in front of the camera.
The review process was a breeze, you can view the draft video and make comments so they know what changes you would like made. And wow, the final video was perfect for our needs and we got a great response from it. Working with Clips that Sell was worth it for the quality and entertaining video we received!
We will definitely be working with Keith and Clips That Sell Again! Do yourself a favor and hire them for all your video needs, you won't regret it.
November 3, 2024
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We had Clips That Sell film our two day, two room conference in Rydges hotel, Melbourne.
Keith was so helpful from the start, providing quotes for different options, filming 46 presentations and the slides separately.
They were all edited and delivered within two weeks, including a highlights video and 150 photos.
Fantastic, highly recommended.
June 3, 2024
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We've used Keith at Clips That Sell to livestream monthly webinars to a large number of our medical clients. He's helped us significantly improve production standards and it's being reflected in a growing audience for our webinars.
June 3, 2023
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Keith was great to work with and the whole process was much easier than I had anticipated, I definitely recommend Clips that Sell
June 3, 2022
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"We've used Clips That Sell to livestream funeral services and Keith has been excellent. On time, reliable and polite with our clients. He made the process easy and the stream production quality, in terms of the vision and audio, was great. Definitely recommend Clips That Sell
June 3, 2022
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Very impressed with the quality of the finished clip. Also, received clip quicker than anticipated and overall excellent service.
June 3, 2021
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Very happy with the clip. It was a pleasure to work with Keith.
June 3, 2021
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Were easily able to merge my concept with their creative ideas. Overall a pleasure to work with!
June 3, 2020
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Keith is great - extremely competent, easy to deal with, very knowledgeable and I'm thrilled with the video quality!
June 3, 2020
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Professional, efficient and extremely helpful during the shoot. Will defiantly work with them again when needed.
June 3, 2019
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Professional, efficient and easy to work with. Keith comes with a heap of experience and you can very quickly tell he knows exactly what he's doing which is great for businesses that don't have to time to organise all the variables of a great clip. Very happy with the service we received and we will be back for more videos in the future.
June 3, 2018
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Professional, efficient and easy to work with. Keith comes with a heap of experience and you can very quickly tell he knows exactly what he's doing which is great for businesses that don't have to time to organise all the variables of a great clip. Very happy with the service we received and we will be back for more videos in the future.
March 19, 2018
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I highly recommend this company for any size business wanting to use video to promote their products and services. We used them for our company website and the video really helps to get our information across to our customers clearly and efficiently.
June 3, 2017
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Keith from Clips that Sell is an absolute pleasure to work with.
He has great systems and really knows his stuff making the whole project simple and seamless from beginning to end. Thrilled with the result.
June 3, 2017
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I've used Keith's video shooting and editing services on a number of occasions and I'm completely happy with what he has provided. Highly recommended!
June 3, 2016
Google review (opens a new tab)Frequently asked questions about client testimonial videos
An effective testimonial requires a structured narrative that guides the viewer through a logical progression. We focus on capturing a compelling story arc, these points form the basis of our interview questions:
- The challenge: Exploring the specific problem or frustration the customer faced before discovering your organisation.
- Why they chose you: Discussing the evaluation process and what made your offering stand out.
- The experience: Detailing what it was actually like to work with your team or product.
- The outcome: Focusing on the tangible results, improvements, and positive changes your organisation delivered.
- The recommendation: Concluding with a genuine, direct endorsement encouraging others to engage your services.
Look for clients who strongly represent your ideal target market. When prospects watch the video, they should immediately recognise themselves in the speaker’s situation. Ideal candidates have experienced a clear transformation or achieved a specific, positive result through your services.
They do not need to be professional presenters. As long as they are willing to speak genuinely about their experience, a relaxed interview environment will draw out the enthusiasm and clarity needed for a compelling final edit.
Absolutely. In many cases, videos created for your website, events or presentations can also be edited into shorter versions for social media.
For example, a longer video may be repurposed into:
- Short LinkedIn, Facebook, Instagram or TikTok videos.
- Customer testimonial snippets.
- Short promotional clips highlighting key messages.
- Behind-the-scenes content.
Repurposing content is often one of the most cost-effective ways to maximise the value of your investment in video production, as it allows you to create a library of content from a single filming project.
When planning a project, we will discuss all the possible ways the footage could be used and ensure the right material is captured to suit different platforms and formats.
Depending on the complexity and number of videos, most projects are completed in under a month, including planning, filming, editing. There may be a few days going back and forth on pre-production or scripting, filming may take half a day or a day. We’ll usually have a first draft video back to you within a week of filming. Subsequent rounds of changes will be made in a couple of days of your feedback.
If we’re making multiple videos we will write shot lists and batch like scenes/ locations together and film them at the same time to keep costs down.
The number of revisions included is outlined in our Terms and Conditions, which form part of our proposal and agreement.
Generally, we allow for two rounds of revisions to ensure the final videos meet your requirements.
To help keep projects running efficiently, we recommend consolidating feedback from all stakeholders into a single list of changes for each review round. This helps avoid delays and ensures everyone is working towards the same outcome.
Minor changes are usually straightforward, however significant changes to the agreed concept, script or direction after filming may result in additional costs.
Please refer to our Terms and Conditions for full details regarding revisions and amendments.
We can discuss this in the discovery stage. Some clients want it “done for you”, where as others like to do what they can and reduce costs.
Generally though, since we’re often filming your staff at your premises, it makes more sense for you to organise people and locations for the filming day, since you have the relationships and contacts.
So there’s the time you spend organising in pre-production, and the time staff are involved with filming.
If we’re filming an interview with, lets say a CEO or director, they only need to be present for the 20 minutes we’re doing the interview. They don’t need to hang around while we set up and down.
We do need to be mindful of people’s privacy. It’s a natural curtessy that we have permission to display people. Here’s some options:
- Put signs up at events and make an announcement at the start, giving folk an option to move to a spot where we know not to film.
- Get signed consent forms, we can help provide these
- Use staff, actors or friends to simulate customers or other participants
- Even when using staff, we’ll often recommend getting a signed consent, in case they leave soon after filming.
It’s generally considered acceptable if you’re in a public place and there are other people around but not featuring.
If you’re in the healthcare sector, check out the example videos on this page.
Let’s discuss your testimonial video project
Whether you’re still exploring ideas or ready to film, we’ll discuss your objectives, suitable customers to feature, likely budget and the best approach for your organisation. There’s no obligation to proceed.