Our Terms
Just so we’re on the same page regarding expectations of each other, here’s our Agreement:
- We’re working together to make this project happen (mutual cooperation)
- You, the client, will own all material created in connection with our video production service once full payment is received
- We, Clips That Sell, can also use your videos or recorded material as a reference. This includes uploading or embedding on our website. For example we may use footage as part of a showreel video
- One client side project manager, able to make decisions
- You are often best placed to organise talent, loca tions and props. This includes obtaining written consents, unless we agree to organise these
- 24-hour notice to reschedule filming or a cancellation fee may apply
- We will respect each other’s private or confidential information
- Each party indemnifies the other against claims, losses, damages, liabilities, costs, and expenses arising out of or in connection with the performance of its obligations
- We don’t promise to store the source raw footage, project files or edited videos indefinitely.
Reviewing the Draft Video
We allow for two rounds of editing review after the first draft, within the quote (unless the quote or package says otherwise). New costs like re-recording, new stock footage or actors will be passed on to you.
The first draft should be what you’re seeking for a final video. We can do some restructuring for the second draft, and the third and final draft should just be minor corrections like typos.
Provide your feedback comments using the app we send the video in (Frame.io), or call to discuss. Don’t send an email with a list of changes. Please get back with comments within a week of us sending draft videos. Fees may apply to restart a project which has gone dormant.
Final Video Delivery and Format
We provide drafts and final videos either through Frame.io, Dropbox or similar. Please download and save the final videos somewhere safe. We delete them from cloud storage after a couple of weeks. The final videos will be HD (1920×1080 pixels) using the h264 or h265 codec in an .mp4 wrapper. That is unless we’ve discussed something else for example:
– 23:1 asepct ratio for more widescreen cinematic look
– 9:16 vertical or 1:1 square for Tiktok, shorts or Facebook
If you’ve provided lower resolution footage we may deliver in that resolution.
Payment Terms
- 50% on appointment, 50% within 14 days of completion
- Invoice amounts escalate by 8% per month overdue
- In the case of non payment, we will appoint a debt collector and /or take legal action. Collection costs will be added to your invoice
- Payment by EFT, AMEX, Mastercard, Visa
- Clips That Sell Pty Ltd is registered for GST. Quotes include GST or as specified.
Possible additional costs
One stock music track is included. Additional music, stock photos or footage will be charged at cost
– Renting studios/ locations or props
– Paid actors or voice over can be organised
– Re-recording voice over or actors after the first draft
– Changes to the agreed script or plan may incur additional costs
– Delivery of raw footage
We will discuss any additional costs with you beforehand.
By confirming you’d like to proceed, you are agreeing to these terms. We will provide the the services as per the quote and proposal to the best of our ability. This agreement is covered by the laws of Victoria, Australia.